How quickly will I receive a response?

We typically respond to all inquiries within 24 business hours. For urgent matters, please indicate so in your message.

Can I schedule a demo?

Absolutely! Select "Sales & Partnerships" as your subject and mention you'd like a demo. We'll reach out to schedule a time that works for you.

Do you offer phone support?

Yes, existing customers have access to our dedicated support line. For new inquiries, please use the contact form and we'll arrange a call if needed.

What is the best way to contact Boundless Software?

The best way to contact us is through our online contact form, which ensures your inquiry is routed to the appropriate team. You can also email us directly at info@boundless.software or call during business hours.

What are Boundless Software support hours?

Our business hours are Monday through Friday, 9:00 AM to 6:00 PM EST. We are closed on weekends and major holidays. For enterprise customers, 24/7 emergency support is available.

Contact Form

Streamlined inquiry submission with automatic routing

Quick submission

Automatic categorization

Confirmation receipt

Response Team

Dedicated team monitors and responds to all inquiries

24-hour response

Expert assistance

Follow-up guaranteed

Step 1: Submit Inquiry

Fill out the contact form with your details and question

Step 2: Automatic Routing

Your inquiry is routed to the appropriate team

Step 3: Expert Response

Receive a personalized response within 24 hours

Target Audience Segments

• Businesses seeking AI cloud solutions
• Technology partners looking to collaborate
• Existing customers needing support
• Media and analysts requesting information

Ideal Customer Profile Targeting

Company Size: All sizes (startup to enterprise)

Industry Focus: Technology, SaaS, Financial Services, Healthcare

Target Role: CTOs, IT Directors, Business Development, Support needs

Seniority Level: All levels

Market Pain Points and Challenges

• Difficulty reaching the right person at technology vendors
• Long wait times for technical support responses
• Unclear communication channels for different inquiry types

Our Competitive Positioning

Accessible, responsive customer service with 24-hour response guarantee and direct access to technical experts

Conversion Goal Strategy

Primary Goal: Contact form submission