Privacy Policy

Your Privacy Matters to Us

Last Updated: November 17, 2024

At Boundless Software, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or participate in our events.

Information We Collect

Information You Provide Directly

  • Name, email address, and contact information
  • Company name and job title
  • Information provided when registering for events or webinars
  • Communications you send to us
  • Payment information (processed securely through third-party providers)

Information Collected Automatically

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Communicate about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and abuse
  • Comply with legal obligations

Data Sharing and Disclosure

We may share your information in the following situations:

  • Service Providers: With third parties who perform services on our behalf
  • Legal Requirements: To comply with laws, regulations, or legal processes
  • Protection of Rights: To protect our rights, privacy, safety, or property
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • With Your Consent: When you explicitly agree to sharing

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication requirements
  • Employee training on data protection
  • Incident response procedures

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Opt-out: Opt-out of marketing communications
  • Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

Third-Party Services

We work with various third-party services to provide and improve our services:

  • LinkedIn: For professional networking and event registrations. When you register for our LinkedIn Live events, your information is shared with LinkedIn according to their privacy policy.
  • Analytics Providers: Google Analytics and similar services for website analytics
  • Cloud Services: AWS, Azure, and other cloud infrastructure providers
  • Payment Processors: Secure payment processing services
  • Communication Tools: Email and communication platforms

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law, including the use of Standard Contractual Clauses approved by the European Commission.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This includes:

  • Processing data only with a lawful basis
  • Providing transparent information about data processing
  • Implementing data protection by design and default
  • Maintaining records of processing activities
  • Ensuring data processor agreements are in place

Cookie Policy

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Types of cookies we use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Boundless Software

Privacy Officer

General Inquiries: contact@boundless.software

Address: Toronto, Ontario, Canada